Apparently, that guy who sold the tour package got it wrong, there's no free 3 days 2 nights land package for Dubai, for those departing in Sept. And in our group of 30 paxs which is departing in 25 Sept, we are the only 2 paxs that have been "package" with the Dubai land package. They just called us on this Wed stating that, it's their internal miscommnication!!
What they can do is to compensate $80/pax !
For those going on Oct, and for the same price we are paying, they got to go to Dubai!Does the 3 days 2 nights land package for 2 worth only $160???
We booked the tour because we feel that with the kind of price we are paying, and with Dubai, it is really worth it. And now ??? No Dubai !!!
We have been thinking and thinking!!!! Should we brought the case up to CASE or to just cancel the trip?
If we brought the case up to CASE, firstly, it's very troublesome and the departuring date is approaching soon..... secondly, even if they can handle it on time, do they have enough time to book the hotel (Dubai) and flight (extension of 3 days) for us?
If we cancelled the whole package and get a full refund, it would be a great disappointment cos we have been counting down and looking forward to the tour.
So we went to the travel agency and see if there's anything they can do for us.
After an hour and 15 mins of discussion with the person-in-charge, we were both satisfied with their compensation and decide to go ahead with the tour.
For the next few days, SGFemale will be washing the new winter jackets and pants that we bought specially for this trip!
Hopefully, this incident will not affect our mood during the tour cos the guy who we negotiate the compensation term with will be leading this tour!!!

- SGFemale